My Recently Visited Services
Request software for faculty/staff computer, classroom or a student computer lab.
MachForm is a web-based application that makes it easy to create and manage forms of all types.
Service requests for trend reporting on the subject of admissions, enrollment, retention, degrees awarded, etc
This service is used to request or remove access to Admin Banner. One of the attached form must be filled out, signed, and attached to the request.
Initiate the purchase of a new technology
This ticket can be used to report a problem with technology in a classroom such as a projector, document camera, AirMedia or TV.
Microsoft OneDrive is a supported file storage service here at Brockport.
Request the merger of course sections into a single Brightspace course site.
Please use this form to request changes in phone features, notify BITS of phone moves, or report an issue with your phone.
This service can be used to ask for IT assistance if you are not sure which form to use or if you are having trouble signing into a campus system such as Banner or email.
Request the installation of existing hardware, surplus equipment and printers.
Microsoft Teams is a supported collaboration software here at Brockport and the hub for teamwork in Office365.
This service is used to request access to Argos. This request must come from the employee's supervisor.
Services related to third party software integration
This service is for requesting a new account or modifying permissions for the Banner Document Imaging and Management System.
Service to request a new Single Sign-On Implementation.
This ticket is available to request a staff NetID or email account
Request support for Brightspace for online, hybrid and face to face courses
This form can be used to request an appointment with the Instructional Design Team .
For immediate support please contact the SUNY Online Help Desk website or 585-395-5151 Option 6
This service can be used by students to request Technology Resources.
Form for requesting installation, moves, and repairs for Data, Phones, Paging, and Cameras.