Information Technology Service Desk

Open a Ticket

My Tickets

Find an Answer *

Start a Chat* Sign In to See More Knowledge Articles

Bird's Eye View of Hartwell Hall

Technology Resources and Remote Access 

IT Service Desk Popular Phone Options 585-395-5151

Option 1: Customer Representative

Option 3: Resident Halls
Option 5: Classroom Technology
Option 6: Blackboard

Academic Technology Support provides help primarily in group settings which includes Classrooms, Learning spaces, Labs, and Events.
Click here to learn more about ATS

ASIS provides instructional design to the College's learning environments in collaboration with CELT and the Office of Special Sessions and Programs.
Click here to learn more about ASIS

Banner is the Enterprise Resource Planning system used at Brockport for many of the tasks the college needs to perform on a daily basis.
Click here for documentation and training resources

Walk-In Support
Currently by appointment only after phone and remote support are unsuccessful.
Click here for more information.

Have you received a suspicious email?
Use the "Report Message" option in your email to report it as phishing or forward it to for evaluation.


Interested in a Student Position Within I.T.? Apply Here!