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How to find your Service Tag or Serial Number
The blue tag on the device does NOT provide any needed information.
Dell Laptop: There is a 7 digit "service tag (or S/N)" located on the bottom of the laptop. Newer laptops will say "ST" instead of service tag.
Dell Desktop: There is a 7 digit service tag located on a black and white sticker on the back of the device or behind the stand where it says "service tag."
Dell All in One: There is a 7 digit service tag located on a black and white sticker on the back of the device or behind the stand where it says "service tag."
HP Laptop: Around 9 digits, the serial number is located on the bottom of the device where it says "S/N#."
HP All in One: Around 10 digits, the serial number is located on the bottom edge of the back of the computer.
Mac Laptop: Around 12 digits, the serial number is located on the bottom of the device where it says "serial."
IMac (All in One): Around 12 digits, the serial number is located on the bottom of the stand where it says "Serial No."
How to Find Computer Name on Windows Device
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Open "Settings."
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Search "Computer Name."
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Click enter or "View your PC name."
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Then the computer name will be displayed under device specifications where it says "device name."
NOTE: If you cannot log into the device type: .\ in the username field and the computer name will appear underneath where the password gets typed in.
How to Find Computer Name Mac
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On your Mac, choose "Apple menu."
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Open "System Preferences."
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Click "Sharing."
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Then the computer name for your Mac appears at the top of Sharing preferences.
If you need further assistance, please submit a ticket here: I Need Help, or call the IT Service Desk at (585) 395-5151 Option 1.