Information Technology Service Desk

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Bird's Eye View of Hartwell Hall

Technology Resources and Remote Access 

Some key information about Blackboard Collaborate/ Kaltura for course delivery, Microsoft Teams (web conferencing/collaboration tool and more), Office 365, and OneDrive can be found in the Resources for Going Remote Knowledge Base category. You will be prompted to sign in to see all of the materials. 
Students needing assistance accessing technology resources should visit Student Technology Resources Request. For assistance with Blackboard and other online learning questions please see the Blackboard Support for Students and Faculty - Blackboard Support Team / OpenSUNY Help Desk article. 

IT Service Desk Popular Phone Options 585-395-5151

Option 1: Customer Representative
                (24-Hour)

Option 3: Resident Halls
Option 5: Classroom Technology
Option 6: Blackboard

Academic Technology Support provides help primarily in group settings which includes Classrooms, Learning spaces, Labs, and Events.
Click here to learn more about ATS

ASIS provides instructional design to the College's learning environments in collaboration with CELT and the Office of Special Sessions and Programs.
Click here to learn more about ASIS

Banner is the Enterprise Resource Planning system used at Brockport for many of the tasks the college needs to perform on a daily basis.
Click here for documentation and training resources

Walk-In Support
Currently By Appointment Only
*Drake Library and Dailey Hall lab are currently closed*
 

Have you received a suspicious email?
Use the "Report Message" option in your email to report it as phishing or forward it to ReportPhish@brockport.edu for evaluation.

 

Interested in a Student Position Within I.T.? Apply Here!