The following are instructions to change your NetID password.
New Students, Current Students, Alumni, and Current Employees
- Go to Brockport.edu
- Select “Quicklinks”
- Select “Webmail”
- Select “Sign In”
- Enter your full Brockport email (netID@brockport.edu)
- Click “Next”
- Click “Forgot my password”
- Complete the captcha and click “Next”
- Select “I forgot my password” and click “Next”
- New students should have an option to have a code sent to the email address they applied to Brockport with, current students should have the option to use the phone number or email address you enrolled.
- Once you receive the code, enter the code and click reset password.
- Note: Brockport encourages you to set a strong Brockport specific pass phrase for your account. The University password policy is viewable in its entirety here.
If you get an error that says " You can't reset your own password because you haven't registered for password reset", follow the instructions for using the NetID Lookup and password change system.
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Navigate to NetID Lookup and Password Change System 
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Select "I don't know my current password"
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Enter the information in the corresponding fields and click “Continue” located at the bottom of the page.
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Create a new NetID password by entering your new password twice. Note the guidelines listed at the top of the page regarding what a password should and should not contain.
- Note: Brockport encourages you to set a strong Brockport specific pass phrase for your account. The University password policy is viewable in its entirety here.
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Your NetID password has now been changed.
- Note: This new password may take up to 30 minutes to sync to your email account
New University Employees
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Navigate to NetID Lookup and Password Change System 
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Select "I don't know my current password"
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Enter the information in the corresponding fields and click “Continue” located at the bottom of the page.
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Create a new NetID password by entering your new password twice. Note the guidelines listed at the top of the page regarding what a password should and should not contain.
- Note: Brockport encourages you to set a strong Brockport specific pass phrase for your account. The University password policy is viewable in its entirety here.
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Your NetID password has now been changed.
- Note: This new password may take up to 30 minutes to sync to your email account
Still Need Help?
If you need further assistance, please submit a ticket here: I Need Help or call the IT Service Desk at (585) 395-5151 Option 1.