How to Reset Your Password

To change your NetID password, follow the instructions below:

  1. Go to

  2. Select the “Information For” drop down menu

  3. Then select the appropriate group you belong to 

  4. Select “Webmail” from the menu on the left

  5. Select “Sign In”

  6. Enter your full Brockport email (

  7. Click “Next”

  8. Click “Forgot my password”

  9. Complete the captcha and click “Next”

  10. Select “I forgot my password” and click “Next”

  11. You should have an option to have a code sent to the email address you applied to Brockport with. Current students should have the option to use the phone number or email address you enrolled with.

  12. Once you receive the code, enter the code and click "Reset password" 

    • NOTE: Brockport encourages you to set a strong, Brockport specific password for your account. To view the University's password practices and standard policy, click here

Still Need Help?

If you need further assistance, please submit a ticket here: I Need Help, or call the IT Service Desk at (585) 395-5151 Option 1.

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Article ID: 79601
Wed 6/5/19 7:34 AM
Tue 4/9/24 10:53 AM

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This service can be used to ask for IT assistance if you are not sure which form to use or if you are having trouble signing into a campus system such as Banner or email.