Technology Support Services offers diverse opportunities within our department. Below are all positions with applications open. We are also willing to provide internship opportunities in the various fields listed below. Please contact Krystal Perlman if you are interested in completing an internship with IT.
Submit an application HERE or contact IT Service Desk Manager, Krystal Perlman with any questions at kperlman@brockport.edu
Lab Support
Monitoring computers, printers and supplies in a lab (Federal Work Study Award Required)
IT Service Desk Representative
Answer phones, remote support sessions, and work with walk in clients to help resolve technical issues or escalate tickets to other teams.The Student Service Desk Representative may work at the Service Desk in Edwards hall or at the Walk-Up Service Desk in the Drake Library. This position may require working evenings or weekends, schedule permitting, and reports to the IT Service Desk Manager. (Federal Work Study NOT Required)
Desktop Support
In person hardware and software support for Brockport owned computer equipment(Federal Work Study NOT Required)
Mac Desktop Support
In person hardware and software support
Educational Technology Center
Digital media (video editing, audio editing, etc.)
Academic Technology and Event Support (ATES)
Assisting with projectors, classroom, and AV equipment (Federal Work Study NOT Required)
Lab administrator Assistant
Assist the labs administrator with maintaining computer equipment, software and supplies in campus labs (Federal Work Study NOT Required)
Network Services Support Assistant
Assist networking staff with various network related projects to improve the campus wired and wireless networks (Federal Work Study NOT Required)
Brockport Downtown (Downtown Rochester)
Classroom technology support, walkup support, lab computers and printing, Saturday availability necessary
Technical Communications Assistant
Assist with technical documentation for knowledge base article management and creating promotional materials for the department (Internship Opportnity)
Submit an application HERE or contact IT Service Desk Manager, Krystal Perlman with any questions at kperlman@brockport.edu