Brightspace Learning Management System Requests

Service Description

Brightspace is the official Learning Management System (LMS) at SUNY Brockport. LMS courses may be used for online, hybrid, and face-to-face courses. 

Available to

Faculty, Staff, and Students


Standard Service Features Include:

  • Facilitates communication between faculty and students
  • Provides assignment and inline grading 
  • Access to attendance rosters and grade centers
  • Create a repository of information for every course
  • Provides a solid platform for fully online courses
  • Automatic course creation including enrollments for courses listed in Banner

Optional Service Features Include:

  • Integrated web-conferencing tool, 
  • Developmental courses for building courses before an academic course shell is created 
  • Departmental & Group training and consultation requests
  • Integrated video recording with Kaltura and VoiceThread

Note: Requests to Merge a Course, Organization Request, Training, and Course Restore requests should be submitted from their separate services pages.

How To Request      

Click the Request Service button and complete the request form.        


Brightspace Support 585-395-5151 Option 6 or 1-844-673-6786

Brightspace Support - Hours can be found on the Academic Systems & Instructional Support page and the Brightspace login page. Please click on the Service Desk Link to Request an Appointment with an Instructional Designer for a one-on-one session.

SUNY Online Support Services:

Request Development Shell Request Brightspace Support


Service ID: 35934
Tue 5/21/19 4:02 PM
Thu 4/4/24 8:59 AM