Software Request Ticket

Service Description

Please use this form to request software both software that the University already owns or new software you would like to acquire for use on university owned computers. Many commonly requested software titles are available to install via self-service (on faculty/staff devices only). All classroom and lab installations will be handled by IT. 

All software requests, including requests for free software must follow the Purchasing Software process, which includes a review of the agreement by Procurement and Payment Services, BITS for information security,  and an accessibility review through Accessibility Office to follow the Accessible Procurement Process, please plan accordingly. This form initiates: 

• Installing or sharing instructions to install university owned software
• Review of software looking to be acquired by the university, that will be installed on university owned equipment, or access to university data meets the following: 
  • Current information security standards
  • Supportability on campus infrastructure 
  • SUNY/NYS purchasing guidelines 
  • Federal/NYS accessibility requirements

Available To

Students, Faculty, and Staff

Common Software Titles

Below you will find some of the commonly requested software titles. The titles with "SS" in parentheses are available for faculty/staff to install via self-service.

SS = title is available for faculty/staff to install via self-service
SS* = title is available for faculty/staff to install via self-service after access to the Adobe Portal is granted

How To Request      

Click the Submit a Software Request Ticket button and complete the request form.