Electronic Card Access Issue Ticket

Service Description

Need help with an Electronic Lock on Campus? This ticket allows you to report issues with a campus electronic lock. Please be sure to include as many details as you can to help our support team ensure a quick resolution and minimize disruptions.

If you would like help submitting a ticket please contact the BITS Service Desk by phone at 585-395-5151 Option 1

Available to

  • Employees 
  • Students

How To Request      

Click the Electronic Card Access Issue Ticket button and complete the request form.