Multi-Factor Authentication (MFA): Setting Up Push-Notifications using the Microsoft Authenticator App

This documentation is for people who have already setup their Microsoft 365 Multi-Factor authentication (MFA) setup, but want to change their authentication method to Push using the Microsoft Authenticator app. 

To setup the Microsoft Authenticator app

  1. Begin by downloading the “Microsoft Authenticator app” for the device you want to use as an MFA method (Android or iOS).
  2. Go to: https://aka.ms/MFASetup
  3. You will be prompted to login with your normal email and password login information. 
  4. Then you will need to use MFA method you had setup before (phone call or texted code).
  5. Once logged in, click “Add security info”.
    add sign-in method button image
    From the choose method drop down menu choosing Authenticator App
  6. Choose “Authenticator App”.
  7. You will be asked to download and install the Microsoft Authenticator app on your mobile device if you did not already do so as instructed in step 1.
  8. Click Next, and choose “Work or School Account”
  9. Click the + button in the center of the screen to add your account.

    Note: You need to allow permissions to your camera to scan the QR code.
  10. Point the camera at the QR code. Tap Finish on your mobile device.
  11. On the website, click Next and approve the authentication on your mobile device.
  12. Click Done.

To change the default sign in method method to App based authentication notification.

Click change next to default sign-in method then clicking "App based authentication - notification"

Now, when you log in from an MFA required location you should only have to approve or deny the login instead of having to receive a phone call or enter a code. This method is also more secure than the other methods.

You can also check out the Microsoft documentation on how to manage your MFA methods

Microsoft Authenticator FAQ

If you need further assistance, please place a ticket here: I Need Help , or call the call the IT Service Desk at  (585) 395-5151 Option 1. 

Print Article