Overview
This documentation provides guidance on how to complete the Knowbe4 training platforms policy training modules.
This includes step-by-step instructions for policy training completion.
NOTE: The examples shown might not be the same exact policy you are completing. The steps will be similar.
NOTE: The examples shown are done by completion on Microsoft Edge. You may be using another browser on another operating system such as macOS. The steps will be similar.
How To:
- Once you click the policy training module click start.
![KnowBe4 training platform. Red arrow pointing towards the green start button saying click start.](https://brockport.teamdynamix.com/TDPortal/Images/Viewer?fileName=290545f7-22f6-4700-99ba-6f7fb4e83617.png&beidInt=352)
- When you click start a pop out browser should show up. Read the entire policy.
![KnowBe4 training platform. Red arrow pointing towards pop out window and says to read policy.](https://brockport.teamdynamix.com/TDPortal/Images/Viewer?fileName=477a126e-f767-459c-a8cf-112335e75ef3.png&beidInt=352)
- After you read the entire policy click the exit button on the top right. (If on another browser/operating system click the exit button leave the pop out browser)
![Image of the KnowBe4 training platform. Red arrow pointing towards the exit button of the popout window and says when done close page.](https://brockport.teamdynamix.com/TDPortal/Images/Viewer?fileName=5c086220-f456-401f-b858-4b730f8ab8b7.png&beidInt=352)
- Once you close the policy you will be returned to the Knowbe4 Training platform. Click the green accept button to compete the policy.
![KnowBe4 training platform. Red arrow pointing towards checkbox to accept the policy.](https://brockport.teamdynamix.com/TDPortal/Images/Viewer?fileName=b0fb64e9-fd00-4a70-b366-cf294950bfd8.png&beidInt=352)
- Once you clicked accept the policy training module will be completed.
Related Knowbe4 articles:
Knowbe4 - How to complete policy training
If you need further assistance, please submit a ticket here: I Need Help, or call the IT Service Desk at (585) 395-5151 Option 1