Popular Services
This service can be used to ask for IT assistance if you are not sure which form to use or if you are having trouble signing into a campus system such as Banner or email.
Request software for faculty/staff computer, classroom or a student computer lab.
Request the installation of existing hardware, surplus equipment and printers, or initiate the purchase of a new computer.
Request support for Brightspace for online, hybrid and face to face courses
This service is used to request or remove access to Admin Banner. One of the attached form must be filled out, signed, and attached to the request.
Service requests for trend reporting on the subject of admissions, enrollment, retention, degrees awarded, etc
Form for requesting installation, moves, and repairs for Data, Phones, Paging, and Cameras.
This service is for all requests for the Banner Student Information System.
Service to request a new Single Sign-On Implementation.
SUNY Brockport faculty and staff may request a Brightspace Group created for new majors and minors.
EMS is the campus event management system and is used to request space and services for Events as well as reserve space for classes
This service is used to request access to Argos. This request must come from the employee's supervisor.
This service can be used by students to request Technology Resources.
This service is for new DataBlock/Report requests and to modify existing DataBlocks/Reports
Please use this form to request changes in phone features, notify BITS of phone moves, or report an issue with your phone.
Microsoft Bookings makes scheduling and managing appointments convenient. Bookings includes a web-based booking calendar and integrates with Outlook to optimize your staff’s calendar and give your customers flexibility to book a time that works best for them.
This form can be used to request an appointment with the Academic Systems and Instructional Support Team .
For immediate support please contact the SUNY Online Help Desk website or 585-395-5151 Option 6
Microsoft Teams is a supported collaboration software here at Brockport and the hub for teamwork in Office365.
This service can be used by Faculty/Staff to request Classroom and Office Technology Resources.