Popular Services

This service can be used to ask for IT assistance if you are not sure which form to use or if you are having trouble signing into a campus system such as Banner or email.


Request software for faculty/staff computer, classroom or a student computer lab.


Initiate the purchase of a new technology


Request the installation of existing hardware, surplus equipment and printers.


Requests relating to the campus email system Office 365


Request support for Brightspace for online, hybrid and face to face courses


This ticket is available to request a staff NetID or email account


Please use this form to request changes in phone features, notify BITS of phone moves, or report an issue with your phone.


Microsoft Teams is a supported collaboration software here at Brockport and the hub for teamwork in Office365.


This service is for all requests for the Banner Student Information System.


This service is used to request or remove access to  Admin Banner. One of the attached form must be filled out, signed, and attached to the request.


This service is for new DataBlock/Report requests and to modify existing DataBlocks/Reports


This service can be used by students to request Technology Resources.


Request the merger of course sections into a single Brightspace course site.


Support and requests for Qualtrics Web Survey Tool


This ticket can be used to report a problem with technology in a classroom such as a projector, document camera, AirMedia or TV.


EMS is the campus event management system and is used to request space and services for Events as well as reserve space for classes


SUNY Brockport faculty and staff may request a Brightspace Group created for new majors and minors.