Popular Services

Request software for faculty/staff computer, classroom or a student computer lab.

This service can be used to ask for IT assistance if you are not sure which form to use or if you are having trouble signing into a campus system such as Banner or email.

Request support for Blackboard/Brightspace for online, hybrid and face to face courses

Request the installation of existing hardware, surplus equipment and printers, or initiate the purchase of a new computer.

Microsoft Teams is a supported collaboration software here at Brockport and the hub for teamwork in Office365.

Request access to Zoom with your Brockport account. Please note: Licenses are currently only available to faculty for use in online instruction

Cisco Jabber allows you to use your campus phone remotely through your laptop or cellphone.

This service is used to request or remove access to  Admin Banner. One of the attached form must be filled out, signed, and attached to the request.

MachForm is a web-based application that makes it easy to create and manage forms of all types.

This service can be used by students to request Technology Resources.

This service can be used by Faculty/Staff to request Classroom and Office Technology Resources.

Requests relating to the campus email system Office 365

This service is for new DataBlock/Report requests and to modify existing DataBlocks/Reports

Service requests for trend reporting on the subject of admissions, enrollment, retention, degrees awarded, etc

This service is for all requests for the Banner Student Information System.

Voice Mail requests

This service is for third party application owners to report an issue with their application integration.

Form for requesting installation, moves, and repairs for Data, Phones, Paging, and Cameras.

Please use this form to request changes in phone features, notify BITS of phone moves, or report an issue with your phone.

This can be used to report an issue with TK20.

Service to request a new Single Sign-On Implementation.

This form can be used to request an appointment with the Academic Systems and Instructional Support Team .
For immediate support please contact the SUNY Online Help Desk website or 585-395-5151 Option 6