Popular Services
This service can be used to ask for IT assistance if you are not sure which form to use or if you are having trouble signing into a campus system such as Banner or email.
Request software for faculty/staff computer, classroom or a student computer lab.
Request the installation of existing hardware, surplus equipment and printers.
Request support for Brightspace for online, hybrid and face to face courses
This service can be used by students to request Technology Resources.
This ticket is available to request a staff NetID or email account
Please use this form to request changes in phone features, notify BITS of phone moves, or report an issue with your phone.
This service is used to request or remove access to Admin Banner. One of the attached form must be filled out, signed, and attached to the request.
Request access to Zoom with your Brockport account. Please note: Licenses are currently only available to faculty for use in online instruction
This service is for all requests for the Banner Student Information System.
Cisco Jabber allows you to use your campus phone remotely through your laptop or cellphone.
Request the merger of course sections into a single Brightspace course site.
Initiate the purchase of a new technology
This service is for new DataBlock/Report requests and to modify existing DataBlocks/Reports
Service requests for trend reporting on the subject of admissions, enrollment, retention, degrees awarded, etc
This ticket can be used to report a problem with technology in a classroom such as a projector, document camera, AirMedia or TV.