Popular Services
This service can be used to ask for IT assistance if you are not sure which form to use or if you are having trouble signing into a campus system such as Banner or email.
Request software for faculty/staff computer, classroom or a student computer lab.
Request the installation of existing hardware, surplus equipment and printers.
Request support for Brightspace for online, hybrid and face to face courses
Initiate the purchase of a new technology
This service can be used by students to request Technology Resources.
Please use this form to request changes in phone features, notify BITS of phone moves, or report an issue with your phone.
This ticket is available to request a staff NetID or email account
This service is used to request or remove access to Admin Banner. One of the attached form must be filled out, signed, and attached to the request.
All services associated with electronic door locks (C-BORD) shared between Telecomm, Operations, and the LockShop
This service is used to request access to Argos. This request must come from the employee's supervisor.
This service can be used to report issues and errors for the Banner Student Information System
This service is for all requests for the Banner Student Information System.
Service requests for trend reporting on the subject of admissions, enrollment, retention, degrees awarded, etc
Microsoft Teams is a supported collaboration software here at Brockport and the hub for teamwork in Office365.
This service is to review eligibility to retain account access and is available to Students, Faculty, Staff, Volunteers, Emeritus and Retirees. Click the Request to Retain Email and complete the request form.
This ticket can be used to report a problem with technology in a classroom such as a projector, document camera, AirMedia or TV.
Form for any distribution and listsrv requests.
Request the merger of course sections into a single Brightspace course site.