Popular Services

This service can be used to ask for IT assistance if you are not sure which form to use or if you are having trouble signing into a campus system such as Banner or email.


Request software for faculty/staff computer, classroom or a student computer lab.


Request the installation of existing hardware, surplus equipment and printers.


Request support for Brightspace for online, hybrid and face to face courses


Initiate the purchase of a new technology


This service can be used by students to request Technology Resources.


Request the merger of course sections into a single Brightspace course site.


This ticket is available to request a staff NetID or email account


Please use this form to request changes in phone features, notify BITS of phone moves, or report an issue with your phone.


This service is used to request or remove access to  Admin Banner. One of the attached form must be filled out, signed, and attached to the request.


Requests relating to the campus email system Office 365


This service is to request/review eligibility to retain account access for retirees. Click the Request to Retain Email and complete the request form.


SUNY Brockport faculty and staff may request a Brightspace Group created for new majors and minors.


This service is for all requests for the Banner Student Information System.


Service requests for trend reporting on the subject of admissions, enrollment, retention, degrees awarded, etc


This service is used to request access to Argos. This request must come from the employee's supervisor.


Request access to Zoom with your Brockport account. Please note: Licenses are currently only available to faculty for use in online instruction