Popular Services

This service can be used to ask for IT assistance if you are not sure which form to use or if you are having trouble signing into a campus system such as Banner or email.


Request software for faculty/staff computer, classroom or a student computer lab.


Request support for Brightspace for online, hybrid and face to face courses


Request the installation of existing hardware, surplus equipment and printers, or initiate the purchase of a new computer.


Voice Mail requests


Requests relating to the campus email system Office 365


This service is for all requests for the Banner Student Information System.


Service requests for trend reporting on the subject of admissions, enrollment, retention, degrees awarded, etc


Request access to Zoom with your Brockport account. Please note: Licenses are currently only available to faculty for use in online instruction


This service is used to request or remove access to  Admin Banner. One of the attached form must be filled out, signed, and attached to the request.


This service can be used by Faculty/Staff to request Classroom and Office Technology Resources.


Please use this form to request changes in phone features, notify BITS of phone moves, or report an issue with your phone.


This service can be used by students to request Technology Resources.


Microsoft OneDrive is a supported file storage service here at Brockport.


Microsoft Bookings makes scheduling and managing appointments convenient. Bookings includes a web-based booking calendar and integrates with Outlook to optimize your staff’s calendar and give your customers flexibility to book a time that works best for them.


SUNY Brockport faculty and staff may request a Brightspace Group created for new majors and minors.


This service can be used to report issues and errors for the Banner Student Information System


This form can be used to request an appointment with the Academic Systems and Instructional Support Team .
For immediate support please contact the SUNY Online Help Desk website or 585-395-5151 Option 6


Form for requesting installation, moves, and repairs for Data, Phones, Paging, and Cameras.


Cisco Jabber allows you to use your campus phone remotely through your laptop or cellphone.