Popular Services

This service can be used to ask for IT assistance if you are not sure which form to use or if you are having trouble signing into a campus system such as Banner or email.


Request the installation of existing hardware, surplus equipment and printers, or initiate the purchase of a new computer.


Requests relating to the campus email system Office 365


Request software for faculty/staff computer, classroom or a student computer lab.


This service is for all requests for the Banner Student Information System.


This service is used to request or remove access to  Admin Banner. One of the attached form must be filled out, signed, and attached to the request.


Voice Mail requests


Please use this form to request changes in phone features, notify BITS of phone moves, or report an issue with your phone.


Request support for Brightspace for online, hybrid and face to face courses


Form for requesting installation, moves, and repairs for Data, Phones, Paging, and Cameras.


This service is used to request access to Argos. This request must come from the employee's supervisor.


This service is for new DataBlock/Report requests and to modify existing DataBlocks/Reports


Request the merger of course sections into a single Brightspace course site.


Cisco Jabber allows you to use your campus phone remotely through your laptop or cellphone.


Microsoft OneDrive is a supported file storage service here at Brockport.


This form can be used to request an appointment with the Instructional Design Team .
For immediate support please contact the SUNY Online Help Desk website or 585-395-5151 Option 6


Service requests for trend reporting on the subject of admissions, enrollment, retention, degrees awarded, etc


Request access to Zoom with your Brockport account. Please note: Licenses are currently only available to faculty for use in online instruction


This service is for requesting a new account or modifying permissions for the Banner Document Imaging and Management System.