Services A-Z (42)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Add/Change/Remove Phone Features

Telecommunications can assist in phone feature changes.

Admin Banner Security

This service is used to request or remove access to  Admin Banner. One of the attached form must be filled out, signed, and attached to the request.

ASIS Team Appointment Request

This form can be used to request an appointment with the Academic Systems and Instructional Support Team . Please allow __ business days for a reply.
For immediate support please contact the Open SUNY Online Help Desk website or 585-395-5151 Option 6

Audio Conferencing Bridge/ Speakerphone

Rent a speakerphone or to register for an audio conferencing bridge for a multiple participant call.

B

Banner - Report an Issue or Error

This service can be used to report issues and errors for the Banner Student Information System

Banner - Request

This service is for all requests for the Banner Student Information System.

Blackboard Course Restore

Request the restoration of course content and student data (optional) from an archived Blackboard course or request.

Blackboard Learning Management System

Request support for Blackboard for online, hybrid and face to face courses

Blackboard Organization

The College at Brockport faculty and staff may request a Blackboard Community Organization for campus-related activities.

Brockport Website Request or Issue

This request can be used to report issues with the Brockport Website

C

Cable Clean-Up

Request one of our technicians to clean up any old cable laying around.

Calendar Request

Grant/Revoke calendar access or create a new calendar

Communications Stakeout

Request Telecommunications stake out all data lines.

Computer Lab Supplies

Request toner and paper for printers in a computer lab.

D

Department Billing Number (DBN) Request Form

This form is required for any member of a department to make international phone calls

Distribution List and Listsrv Requests

Form for any distribution and listsrv requests.

E

Email Request

Requests relating to the campus email system Office 365

F

Faculty/Staff Classroom and Office Technology Resources Request

This service can be used by Faculty/Staff to request Classroom and Office Technology Resources.

Fileshare Request

Grant or Modify access or contents of a FileShare on FileCity2 or ResCity

H

Hardware Request

Request the installation of existing hardware, surplus equipment and printers, or initiate the purchase of a new computer.

I

I Need Help

This service can be used to ask for IT assistance if you are not sure which form to use or if you are having trouble signing into a campus system such as Banner or email.

Imaging - Report an Issue or Error

This service can be used to report issues or errors with the Document Management System (Imaging).

Imaging - Request New Account or Modify Permissions

This service is for requesting a new account or modifying permissions for the Banner Document Imaging and Management System.

Institutional Research and Analysis Reporting Request

Service requests for trend reporting on the subject of admissions, enrollment, retention, degrees awarded, etc

L

Line Installation, Move, and Repair Requests (Data and Phone)

Form for requesting data/phone line installation, moves, and repairs.

M

MachForm

MachForm is a web-based application that makes it easy to create and manage forms of all types.

Microsoft Teams

Microsoft Teams is a supported collaboration software here at Brockport and the hub for teamwork in Office365.

O

OneDrive

Microsoft OneDrive is a supported file storage service here at Brockport.

P

Phone Menu Services

Design, build, or make changes to a phone menu

Printer Access Request

Printer Access Request

Q

Qualtrics

Support and requests for Qualtrics Web Survey Tool

R

Request to Merge Course

Request the merger of course sections into a single Blackboard course site.

S

Single Sign-On Implementation

Service to request a new Single Sign-On Implementation.

Single Sign-On Issues or Troubleshooting (Not Login Issues)

This service is for third party application owners to report an issue with their application integration.

Software Request

Request software for faculty/staff computer, classroom or a student computer lab.

Speech Recognition Directory Form

Add or remove an alternate name from the speech recognition directory, or to send comments about the system.

Student Technology Resources Request

This service can be used by students to request Technology Resources.

T

Telecommunications Site Survey

Schedule for one of our technicians to survey an area for possible telephone and/or data installations or moves.

Telephone/Accessories Order Form

Order a new telephone or accessories for your telephone.

Third Party Software Integration

Services related to third party software integration

TK20

This can be used to report an issue with TK20.

V

Voice Mail

Voice Mail requests